Ordering Information

  1. Why choose us?
  2. What are my responsibilites regarding receiving my furniture?
  3. Order Policy Information?
  4. How do I pay by personal check or money order?
  5. How can I pay for my order?
  6. Do you charge sales tax?
  7. Can I purchase items individually?
  8. Can I order by phone or fax?

Q: Why choose us?

Plain and simple, we have been in business for over 2 decades and have mastered the art of manufacturing the highest quality commercial outdoor furniture while providing gold star customer service. In addition we offer a leading industry warranty and competitive pricing.

Q: What are my responsibilites regarding receiving my furniture?

Please inspect each piece of furniture thoroughly for damage prior to signing the delivery receipt. Once you are completely satisfied there is no damage, then sign the delivery receipt which releases the delivery company and Babmar.com from all damage claims.

If the delivery driver does not allow you to inspect each piece, please note on the delivery receipt the following statement. “POSSIBLE CONCEALED DAMAGE. THE DELIVERY DRIVER WILL NOT ALLOW ME TO EXAMINE EACH BOX FOR INSPECTION” and then sign where required. If these terms are not followed we can not be liable for any replacements or refunds.

Our excellent packaging and shipping experience reduces the chances of damage. However, in the event of damage please save all original packaging and notify us and the shipping company immediately. Damages to items shipped must be noted on the delivery receipt and reported to us immediately. Concealed damage must be reported to us and the shipper within 5 days of arrival.

Pictures are required in the event of hidden damage. If there are partial damages or shortages, accept the good items and list damages/shortages on the delivery receipt. If the product is refused and damage is noted on the delivery receipt; we will send a replacement to correct the problem, or issue a pickup to replace the product at our discretion.

Q: Order Policy Information?

50% Deposit is required to place custom orders. The remaining 50% is due prior to shipping. All customer order lead times are approximately 8 - 12 weeks excluding holidays. The lead time begins from the date the 50% deposit has been received. Please remit 50% deposit ASAP to avoid production delays in the order. Custom orders cannot be canceled, returned or refunded once the 50% deposit has been processed. By making the 50% deposit you are agreeing to the terms and conditions of this custom order sale.

Q: How do I pay by personal check or money order?

Babmar.com accepts money orders, personal & business checks. All Checks must clear before merchandise will be shipped. If you would like to pay by check, please call us at 1-877-271-8008 to confirm the order. Payment should be mailed to: Babmar Corporation 9340 Cabot Drive, Suite D San Diego, CA 92126

Q: How can I pay for my order?

Babmar.com accepts Visa, MasterCard, American Express, personal checks, business checks, money orders and electronic bank transfers.

Q: Do you charge sales tax?

There is no sales tax collected on any order shipped outside the state of California. Babmar.com will collect the appropriate sales tax for orders shipped within the state of California. This will be added to your final total when placing your order. Tax Exempt Organizations should fax resale certificates after placing an order to 1-858-271-8222

Q: Can I purchase items individually?

Yes, you may order any item from our website individually.

Please call 1-877-271-8008 for pricing information.

Q: Can I order by phone or fax?

Our customer care representatives are available Monday-Saturday, 9:30 am to 7:30PM PST to assist you by calling 1-877-271-8008. You may also fax your order 24 hours a day by faxing us a PO 858-271-8222 or by email to info@babmar.com