Outdoor Furniture For Luxurious Outdoor Living

9340 Cabot Drive  |    |  Suite D  |   San Diego, CA 92126
858-271-8008 tel  |  858-271-8222 fax  |  info@babmar.com

(877)271-8008
  • Home »
  • FAQ's
  • Product And Warranty Information

Product And Warranty Information

  1. What is your warranty?
  2. Will all the rattan color and cushion colors match if I buy different models and designs?
  3. Will my item look exactly like in the pictures?
  4. How do I clean the all weather wicker?
  5. How do I clean my cushion covers?

Q: What is your warranty?

All products come with a standard warranty against manufacturers defect.

Warranty: Our premium outdoor furniture is designed and built to the highest standards to last for many years of enjoyment. Babmar warrants to you, the original purchaser, that our furniture and accessories and all its parts and components are free of defects in material and workmanship. If you find a defect in material or workmanship in any part or component, Babmar will, at Babmar's option, repair or replace the product at no charge. "Defects" as used in this warranty, are defined as any imperfection in material or workmanship that will impair the use of the product.

Our warranty is expressly limited to the replacement of parts and components. The warranty excludes: (1) defects caused by improper assembly, (2) defects caused to the product because of product modification, intentional damage, accident, misuse, abuse or negligence after purchase, (3) normal wear and tear due to age and (4) labor or assembly costs, (5) disappointment in the customer choice of color or model. The warranty does NOT apply in case of fading of cushion or sling fabrics caused by general wear and tear or failure to comply with care and maintenance instructions.

Babmar warranties are limited to a 3 year warranty on the frame and rattan weave and a 1 year warranty on the cushions and covers unless otherwise specifically noted and are limited to the original purchaser with proof of purchase. In some cases, product wear and tear may be depreciated for the time the product was in use. Babmar reserves the right to make substitution with similar merchandise should the model or color in question no longer is available. The replacement will be on the individual item or items, not a complete setting. Babmar will not pay for shipping and transportation charges back to our warehouse.

This warranty takes effect from the day of purchase and will not be renewed or extended as a result of a product being repaired or replaced pursuant to a claim. To the extent allowed by law, this warranty is offered for the benefit of the product purchaser only and is not transferable.

Q: Will all the rattan color and cushion colors match if I buy different models and designs?

Yes, our entire collection will match perfectly in color no matter which models or designs you choose.

Q: Will my item look exactly like in the pictures?

Babmar makes every effort to provide high quality images, and measurements to assist you in selecting your furniture.

However, images may vary in color depending on your monitor color settings. Sometimes measurements are rounded off, and occasionally they will vary slightly from the description. If precise dimensions or colors are critical to your order we suggest contacting us by phone or e-mail in order to further assist you.

Please note: We are not responsible for color variations or measurements that slightly off (three inches or less). All Returns will be subject to our return policies & fees.

Q: How do I clean the all weather wicker?

All Babmar furniture requires very little maintenance and is very easy to clean. To clean the Babmar fiber simply hose off with a water hose. For stubborn spots use warm water and a brush.

Q: How do I clean my cushion covers?

GENERAL OR LIGHT CLEANING:

Brush off any loose dirt. Prepare a cleaning solution of 1/4 cup mild soap, such as Woolite or Dawn dishwashing liquid, per gallon of lukewarm water. Use a sponge or a soft bristle brush to clean. Allow cleaning solution to soak into fabric. Rinse thoroughly to remove all soap residue. Allow fabric to air dry.

SPOT CLEANING:

Apply a light mist of mild soap and water using a spray bottle. Work the solution into the stain by lightly scrubbing the area with a sponge or very soft bristle brush. Rinse thoroughly to remove all soap residue. Blot excess moisture with a clean, soft towel or sponge. Wet-vacuum or blot excess water. Air dry. Repeat steps 3 and 4 until all soap residue is removed.

HAND WASHING:

Soak fabric in a solution of 1/4 cup mild soap per gallon of lukewarm water. Use a sponge or a soft bristle brush as necessary. Rinse thoroughly to remove all soap residue. Air dry.

MACHINE WASHING:

Machine wash in cold water. Depending on wash load size, use normal amounts of mild laundry detergent and add 1 cup of bleach. Allow fabric to air dry.

HEAVY CLEANING FOR STUBBORN STAINS OR MILDEW:

Sunproof fabric does not promote mildew growth, however, mildew may grow on dirt and other foreign substances that are not removed from the fabric. To clean stubborn stains:

Prepare a solution of 1 cup of bleach and 1/4 cup mild soap per gallon of water. Spray on entire area and allow to soak into the fabric for 15 minutes. Remove stain with a sponge, clean towel or very soft bristle brush. Rinse thoroughly to remove all soap residue. Allow fabric to air dry. If stain and/or mildew are severe, bleach quantities may be increased.

Back to Top ^
Items: 0
Total: $0.00
Visa MC Discover AMEX PayPal

Receive exclusive offers by email