“The most trusted brand in weather-resistant
handwoven outdoor furniture.”
8510 - 8520 Miralani Drive | | (By Appointment Only) |
San Diego, CA 92126
858-271-8008 tel | 858-271-8222 fax | info@babmar.com
All products come with a standard warranty against manufacturers defect.
Warranty: Our premium outdoor furniture is designed and built to the highest standards to last for many years of enjoyment. Babmar warrants to you, the original purchaser, that our furniture and accessories and all its parts and components are free of defects in material and workmanship. If you find a defect in material or workmanship in any part or component, Babmar will, at Babmar's option, repair or replace the product at no charge. "Defects" as used in this warranty, are defined as any imperfection in material or workmanship that will impair the use of the product.
Our warranty is expressly limited to the replacement of parts and components. The warranty excludes: (1) defects caused by improper assembly, (2) defects caused to the product because of product modification, intentional damage, accident, misuse, abuse or negligence after purchase, (3) normal wear and tear due to age and (4) labor or assembly costs, (5) disappointment in the customer choice of color or model. The warranty does NOT apply in case of fading of cushion or sling fabrics caused by general wear and tear or failure to comply with care and maintenance instructions.
Babmar warranties are limited to one year warranty unless otherwise specifically noted and are limited to the original purchaser with proof of purchase. In some cases, product wear and tear may be depreciated for the time the product was in use. Babmar reserve the right to make substitution with similar merchandise should the model or color in question no longer is available. The replacement will be on the individual item or items, not a complete setting.
This warranty takes effect from the day of purchase and will not be renewed or extended as a result of a product being repaired or replaced pursuant to a claim. To the extent allowed by law, this warranty is offered for the benefit of the product purchaser only and is not transferable.
Babmar makes every effort to provide high quality images, and measurements to assist you in selecting your furniture.
However, images may vary in color depending on your monitor color settings. Sometimes measurements are rounded off, and occasionally they will vary slightly from the description. If precise dimensions or colors are critical to your order we suggest contacting us by phone or e-mail in order to further assist you.
Please note: We are not responsible for color variations or measurements that slightly off (three inches or less). All Returns will be subject to our return policies & fees.
Yes, you may order any item from our website individually.
Please call 1-877-271-8008 for pricing information.
Please inspect each piece of furniture thoroughly for damage prior to signing the delivery receipt. Once you are completely satisfied there is no damage, then sign the delivery receipt which releases the delivery company and Babmar.com from all damage claims.
If the delivery driver does not allow you to inspect each piece, please note on the delivery receipt the following statement. “POSSIBLE CONCEALED DAMAGE. THE DELIVERY DRIVER WILL NOT ALLOW ME TO EXAMINE EACH BOX FOR INSPECTION” and then sign where required. If these terms are not followed we can not be liable for any replacements or refunds.
Our excellent packaging and shipping experience reduces the chances of damage. However, in the event of damage please save all original packaging and notify us and the shipping company immediately. Damages to items shipped must be noted on the delivery receipt and reported to us immediately. Concealed damage must be reported to us and the shipper within 5 days of arrival.
Pictures are required in the event of hidden damage. If there are partial damages or shortages, accept the good items and list damages/shortages on the delivery receipt. If the product is refused and damage is noted on the delivery receipt; we will send a replacement to correct the problem, or issue a pickup to replace the product at our discretion.
If for any reason you are not happy with your purchase after receiving your item, you may return the item(s) within 7 days of receiving your order for a refund of your purchase (minus all shipping costs) as long as the merchandise is in fully resalable condition (no damage, no stains, no wear and tear). If the
All returns must have its original packaging with freight prepaid and insured. All returns will be assessed the industry standard 15% restocking fee. Returns must be received within 15 days of "Return Authorization" date.
Any returns must be noted with a full description on the front of the manifest or bill of lading in order to be recognized as valid. Prior to any returns, customer must contact Babmar.com at 1-877-271-8008.
In the event that your product arrives damaged from the freight company, immediately write down any visible damage on the Delivery Receipt. Please do this prior to the carrier leaving. Our freight is insured and you have every right to file a freight claim with the carrier if they did not handle your products properly. If you see visible damage to the cartons or the product, you can choose to (1) keep the product and file a claim (ask for a claim form from the driver), or (2) refuse the product and have it sent back to us. It is best to document any problems with a digital camera if possible.
Please inspect each piece of furniture thoroughly for damage prior to signing the delivery receipt. Once you are completely satisfied there is no damage, then sign the delivery receipt which releases the delivery company and Babmar.com from all damage claims.
If the delivery driver does not allow you to inspect each piece, please note on the delivery receipt the following statement. “POSSIBLE CONCEALED DAMAGE. THE DELIVERY DRIVER WILL NOT ALLOW ME TO EXAMINE EACH BOX FOR INSPECTION” and then sign where required. If these terms are not followed we can not be liable for any replacements or refunds.
Our excellent packaging and shipping experience reduces the chances of damage. However, in the event of damage please save all original packaging and notify us and the shipping company immediately. Damages to items shipped must be noted on the delivery receipt and reported to us immediately. Concealed damage must be reported to us and the shipper within 5 days of arrival.
Pictures are required in the event of hidden damage. If there are partial damages or shortages, accept the good items and list damages/shortages on the delivery receipt. If the product is refused and damage is noted on the delivery receipt; we will send a replacement to correct the problem, or issue a pickup to replace the product at our discretion.
"In-Stock" items usually take between 2 to 7 days depending on where the furniture is being delivered. "Out Of Stock" can range from 2 to 8 weeks. However, we stock 95% of all items shown on our website in or 35,000 square foot warehouse. Please call to verify an approximate shipping time for all "Out Of Stock" items.
Occasionally, items shown to be in stock or available get pre-sold, in this case, you will be sent a email notification that your item is on backorder. You have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order.
We currently ship throughout the United States and most of Canada. We generally do not ship to Hawaii, Alaska, or Puerto Rico. However, if it is a very large order we may be able to accommodate you by adding extra shipping charges. Please contact us directly for more information.
Most of our international customers make arrangements abroad with a US import/export agent to handle their shipment. We are happy to deliver your order directly to your requested freight forwarder's warehouse to the final destination country.
Shipping rates are as shown on the website.
However, if you order more than one set we offer discounted shipping rates.
Please call 1-877-271-8008 for details
If for any reason you are not happy with your purchase after receiving your item, you may return the item(s) within 7 days of receiving your order for a refund of your purchase (minus all shipping costs) as long as the merchandise is in fully resalable condition (no damage, no stains, no wear and tear).
All returns must have its original packaging with freight prepaid and insured. All returns will be assessed the industry standard 0% restocking fee. Returns must be made within 15 days of "Return Authorization" date.
Any returns must be noted with a full description on the front of the manifest or bill of lading in order to be recognized as valid. Prior to any returns, customer must contact Babmar.com at 1-877-271-8008.
"In-Stock" items usually take between 2 to 7 days depending on where the furniture is being delivered. "Out Of Stock" can range from 2 to 8 weeks. Please call to verify an approximate shipping time for all "Out Of Stock" items.
Occasionally, items shown to be in stock or available get pre-sold, in this case, you will be sent a email notification that your item is on backorder. You have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order.
Since all our furniture is manufactured overseas, there are occasionally factory delays as well as shipping delays. In the event there are factory delays, due to unforeseen events, you will be inform as quickly as possible of the delay. In the event of a shipping delay, usually caused by x-ray inspections, physical inspections at the port of entry or trucking delays, you will also be contacted as quickly as possible of any delay. When delays occur, you may request for a 100% refund or hold your order until the furniture arrives in our warehouse.