About Us

Q: Our Mission

"It is our aim to manufacture and supply the highest quality commercial grade outdoor furniture to the Hospitality, Corporate, Multi-Family, Healthcare and Education markets."

Product And Warranty Information

Q: Guide to choosing and caring for commercial outdoor furniture.

Ultimate Guide to Choosing and Caring for Commercial Outdoor Furniture

When it comes to outfitting commercial spaces, whether it’s a hotel patio, restaurant terrace, corporate campus, or a public park, selecting the right commercial outdoor furniture is essential. Not only does it contribute to the aesthetics and functionality of your outdoor areas, but it also plays a crucial role in ensuring durability, comfort, and longevity. In this blog, we'll guide you through everything you need to know about commercial outdoor furniture, from choosing the best materials to long-term maintenance.

Why Invest in Commercial Outdoor Furniture?

Investing in high-quality outdoor furniture for commercial spaces offers several benefits, especially when compared to residential-grade products. Here’s why businesses should opt for commercial-grade solutions:

  1. Durability & Longevity
    Commercial outdoor furniture is designed to endure heavy use and withstand the elements. From sun exposure to rain, wind, and snow, it’s built to last longer than typical residential furniture. Made with materials like weather-resistant metal, marine-grade vinyl, teak, or polyethylene wicker, commercial-grade furniture resists fading, cracking, rust, and mold buildup.

  2. Comfort & Design
    Comfort is key in commercial settings, where customers and guests will be spending hours outdoors. High-quality outdoor furniture features ergonomically designed seating and supportive cushions to encourage relaxation and enjoyment. Plus, with a variety of styles, designs, and colors, commercial outdoor furniture can be tailored to match the aesthetic of your business, enhancing the overall ambiance of your outdoor space.

  3. Safety and Stability
    Safety is paramount in public spaces. Commercial outdoor furniture is rigorously tested to meet safety standards, ensuring stability and preventing accidents. This is particularly important for high-traffic areas like hotel pools, resort patios, and restaurant patios, where furniture sees frequent use.

  4. Cost Efficiency Over Time
    While the initial investment in high-quality commercial outdoor furniture may be higher than residential options, the long-term savings are substantial. With proper care and maintenance, commercial outdoor furniture can last for many years, saving you money on replacements and repairs.

Key Factors to Consider When Choosing Commercial Outdoor Furniture

Choosing the right commercial outdoor furniture involves more than just picking a stylish design. There are several important factors to consider to ensure that your furniture will stand up to frequent use and harsh outdoor conditions.

1. Material Matters

The material of your furniture plays a crucial role in its durability and longevity. Some popular materials for commercial outdoor furniture include:

  • Aluminum: Lightweight, rust-resistant, and highly durable. Perfect for high-traffic areas and locations near water.
  • Teak: Known for its natural beauty, teak is weather-resistant and offers a sophisticated, timeless look.
  • Polyethylene Wicker: A synthetic material that mimics the look of natural wicker. It’s UV-resistant, easy to clean, and perfect for contemporary outdoor settings.
  • Steel or Wrought Iron: Extremely sturdy and heavy-duty. Best for areas where wind may be an issue, but it may need protective coatings to prevent rusting.
  • Resin or Plastic: Affordable, easy to clean, and highly resistant to weather, making it a great option for high-use areas like outdoor cafes or poolside settings.
2. Style and Functionality

While functionality should be the top priority, style should not be overlooked. The right outdoor furniture enhances the overall design of your commercial space and aligns with your brand’s aesthetic. Whether you want sleek, modern designs for a trendy restaurant or classic, rustic styles for a beachside resort, there are countless options to choose from.

Additionally, consider the functionality of the furniture. Are you outfitting a casual café, or a luxury hotel? Do you need stackable chairs for quick storage, or extendable tables for larger groups? Understanding the specific needs of your space will help you make the right choice.

3. Comfort for Your Guests

Comfort is crucial for creating a welcoming outdoor space. Ensure that the cushions and seating arrangements are comfortable for long periods of use. Look for high-density foam cushions that offer support and comfort, as well as weather-resistant fabrics like Sunbrella, which are resistant to fading, stains, and mildew.

4. Maintenance Requirements

Commercial outdoor furniture can require regular care to maintain its appearance. Be sure to choose furniture that’s easy to clean and maintain. Powder-coated aluminum, for instance, is low-maintenance, while teak will require periodic oiling to keep its color intact. You can also look for pieces with removable cushion covers for easy washing or weather-resistant materials that don’t require as much upkeep.

5. Sustainability

Eco-conscious businesses should consider sustainability when selecting their outdoor furniture. Many manufacturers now offer sustainable furniture options, such as pieces made from recycled materials or sustainably sourced wood. These options not only help the environment but also appeal to customers who value green initiatives.

Caring for Your Commercial Outdoor Furniture

Proper maintenance is key to extending the life of your commercial outdoor furniture. Here are a few simple tips:

  • Clean regularly: Sweep off debris and wash the furniture with a mild soap and water solution. For stubborn stains, use a soft brush or sponge.
  • Protect during off-seasons: When furniture is not in use, especially during the off-season, store cushions indoors and cover the furniture with protective covers to shield it from rain, snow, and excessive sun exposure.
  • Inspect for damage: Check regularly for signs of wear and tear. Tighten screws, replace damaged cushions, or touch up paint or finishes as needed.
  • Use UV protectant: For fabrics and wood, consider applying a UV protectant to prevent fading and deterioration.

Why Choose Us for Your Commercial Outdoor Furniture Needs?

At Babmar, we specialize in providing top-quality commercial outdoor furniture for businesses of all kinds. Whether you’re outfitting a small café or a large hotel, we offer a wide range of furniture options designed to withstand the elements and enhance the guest experience. Our selection includes everything from luxurious lounge chairs to stackable bistro sets, ensuring that we have the perfect solution for your space.

We also offer expert advice on selecting and maintaining your outdoor furniture, and our customer service team is always here to help with any questions you may have.

Final Thoughts

Investing in commercial outdoor furniture is an important decision for any business with outdoor spaces. With the right furniture, you can create an inviting, functional, and durable environment that enhances your brand and keeps customers coming back. By considering factors like material, comfort, style, and maintenance, you can ensure that your furniture not only looks great but also stands the test of time.

Ready to upgrade your commercial outdoor furniture? Browse our collections and find the perfect pieces to transform your space today!

Q: What is Contract and Commercial Grade outdoor furniture?

"Contract grade" and "Commercial Grade" outdoor furniture refers to furniture designed specifically for commercial use, such as in hotels, resorts, restaurants, office buildings, or other public spaces. It is built to meet higher standards of durability, safety, and performance compared to residential outdoor furniture. Key characteristics of contract grade outdoor furniture include:

Durability: Contract grade furniture is made to withstand heavy use and harsh weather conditions. Materials are typically weather-resistant, UV-resistant, and rust-proof, making them suitable for year-round outdoor use. Quality

Materials: It often uses high-quality materials such as powder-coated aluminum, commercial-grade fabrics, marine-grade vinyl, and other materials that resist fading, cracking, and wear.

Strength and Stability: These pieces are engineered to endure constant use, including the weight and movement of people in high-traffic environments.

Safety Standards: The furniture is designed to meet safety regulations, including stability requirements to prevent tipping and ensure safe use in public spaces.

Design Flexibility: Contract grade furniture is available in a wide range of styles, designs, and configurations to meet the aesthetic and functional needs of commercial settings.

Maintenance and Longevity: The construction is often easier to maintain and clean, ensuring long-lasting performance and a consistent appearance in high-traffic environments. This type of furniture is commonly found in outdoor spaces like poolside areas, patios, garden terraces, and public parks, where it must endure frequent use by many people and exposure to the elements.

Q: How to keep your furniture looking new for years to come?

To keep outdoor furniture looking good for years, regular maintenance and care are essential, especially since it’s exposed to the elements. Here are some tips for preserving your outdoor furniture’s appearance and longevity:

1. Clean Regularly

Remove debris: Sweep off leaves, dirt, and other debris regularly. Dirt left on furniture can cause discoloration and wear over time. Wipe down surfaces: For routine cleaning, use a mild soap solution (dish soap and water) and a soft cloth or sponge to wipe down the frames, cushions, and surfaces. Avoid harsh chemicals, as they can damage finishes or fabrics. Use a vacuum or blower: For wicker or fabric-covered pieces, use a vacuum with a soft brush attachment or a leaf blower to remove dust, dirt, and smaller particles.

2. Protect from the Elements

Store cushions and fabrics: When not in use, especially during wet or harsh weather, store cushions, pillows, and other removable fabric parts in a dry, cool place. If they must stay outside, use weather-resistant storage bags or boxes to keep them protected. Use furniture covers: Invest in high-quality, weatherproof furniture covers to shield your furniture from rain, UV rays, dirt, and debris. Be sure to remove covers periodically to prevent moisture buildup, which can lead to mold and mildew. Move furniture under shelter: If possible, place furniture under a patio cover, umbrella, or pergola to provide extra protection from rain, sun, and snow.

3. Protect from UV Damage

UV-resistant fabrics and finishes: If your furniture is made with UV-resistant materials, it will last longer, but be mindful that prolonged exposure to direct sunlight can still cause fading over time. Apply UV protectants: For fabrics or materials like teak, aluminum, or wicker, consider using a UV protectant spray or coating to reduce fading and deterioration from the sun. Shade and positioning: If your furniture is exposed to direct sunlight, consider moving it to a shaded area or use umbrellas or awnings to minimize sun exposure.

4. Maintain Wood Furniture

Teak care: Teak and other hardwood outdoor furniture benefit from periodic cleaning with a wood cleaner and oiling with a specialized outdoor wood oil (e.g., teak oil) to maintain color and prevent cracking. If you prefer the weathered look, you can allow the wood to naturally age and silver over time. Seal and protect: For non-teak wood, apply a sealant or wood protector to prevent water damage and rot.

5. Prevent Rust and Corrosion

Inspect metal furniture: Check regularly for signs of rust or corrosion, especially for pieces with metal frames. If rust forms, clean it off immediately with a wire brush and apply a rust-resistant primer and paint. Powder-coated finishes: If your metal furniture has a powder-coated finish, ensure there are no chips or cracks in the coating. Touching up any damaged areas with paint designed for outdoor use can help prevent rust. Elevate furniture: Place your metal furniture on cushions or risers to prevent moisture from pooling under the legs, which can lead to corrosion.

6. Fabric and Cushion

Care Sunbrella fabric or similar: If your cushions and pillows are made from fabric like Sunbrella, they’re designed for outdoor use and are resistant to fading, mold, and mildew. Wash them occasionally according to the manufacturer's guidelines (typically using mild soap and water, and air-drying). Mildew and mold prevention: If fabric becomes damp or soiled, dry it out quickly to prevent mildew. Wash cushions or fabric covers regularly and ensure they are fully dry before storing. Replace cushions when needed: Over time, cushions can flatten or become discolored. Replace or refill cushions when needed to maintain comfort and aesthetics.

7. Check for Damage and Repair

Inspect regularly: Look for loose screws, damaged joints, or broken parts. Fix or replace parts promptly to avoid further damage. Tighten screws: For furniture with metal or wooden frames, periodically check screws, bolts, and joints to make sure everything is secure. Tighten loose screws to prevent wobbling or further wear.

8. Rinse with Water (as needed)

For furniture made of materials like aluminum, plastic, or wrought iron, occasionally rinse with a hose to remove dust or grime buildup. Be sure to dry the pieces afterward to avoid water spots.

9. Protect Upholstery with Fabric Guard

You can use a fabric protector or water repellent spray on your cushions and upholstery to help prevent stains, mildew, and water absorption. Make sure to test any product in a small, inconspicuous area first. By following these simple steps, you can significantly extend the life of your outdoor furniture, keeping it looking fresh and functional for many years. Proper care depends on the material and the environmental factors (sun, rain, humidity) in your area, but regular cleaning and protection are always key.

Q: What is your warranty?

All products come with a standard warranty against manufacturers defect.

Warranty: Our premium outdoor furniture is designed and built to the highest standards to last for many years of enjoyment. Babmar warrants to you, the original purchaser, that our furniture and accessories and all its parts and components are free of defects in material and workmanship. If you find a defect in material or workmanship in any part or component, Babmar will, at Babmar's option, repair or replace the product at no charge. "Defects" as used in this warranty, are defined as any imperfection in material or workmanship that will impair the use of the product.

Our warranty is expressly limited to the replacement of parts and components. The warranty excludes: (1) Defects caused by improper assembly, (2) Defects caused to the product because of product modification, intentional damage, accident, misuse, abuse or negligence after purchase or acts of God. (3) Normal wear and tear due to age and (4) labor or assembly costs, (5) disappointment in the customer choice of color or model. The warranty does NOT apply in case of fading of cushion or sling fabrics caused by general wear and tear or failure to comply with care and maintenance instructions.

Babmar warranties are limited to a 5-year warranty on aluminum frames, 3-year warranty on wicker weave, teak and poly wood, 5-year warranty on Sunbrella fabric and a 2-year warranty on Sunproof and Axvision fabric. In some cases, product wear and tear may be depreciated for the time the product was in use. Babmar reserves the right to make substitution with similar merchandise should the model or color in question no longer is available. The replacement will be on the individual item or items, not a complete setting. The client is responsible for all freight charges associated with warranty related replacements. Babmar is not responsible for shipping and transportation charges associated with warranty claims.

This warranty takes effect from the day of purchase and will not be renewed or extended as a result of a product being repaired or replaced pursuant to a claim. To the extent allowed by law, this warranty is offered for the benefit of the product purchaser only and is not transferable.

 

Q: Will all the rattan color and cushion colors match if I buy different models and designs?

Yes, our entire collection will match perfectly in color no matter which models or designs you choose.

Q: Will my item look exactly like in the pictures?

Babmar makes every effort to provide high quality images, and measurements to assist you in selecting your furniture.

However, images may vary in color depending on your monitor color settings. Sometimes measurements are rounded off, and occasionally they will vary slightly from the description. If precise dimensions or colors are critical to your order we suggest contacting us by phone or e-mail in order to further assist you.

Please note: We are not responsible for color variations or measurements that slightly off (three inches or less). All Returns will be subject to our return policies & fees.

Q: How do I clean the all weather wicker?

Cleaning all-weather wicker outdoor furniture is relatively easy, but it requires a few specific steps to maintain its appearance and durability. All-weather wicker, typically made from synthetic resin or polyethylene, is designed to withstand the elements, but it can still accumulate dirt, grime, and other debris over time. Here's how to clean it:

1. Dust and Sweep Off Debris

  • Use a soft brush or broom: Start by sweeping off any dust, leaves, or dirt that may have accumulated on the furniture. A soft-bristled brush is ideal for getting into the crevices of the wicker weave.
  • Vacuum: You can also use a vacuum with a soft brush attachment to remove any debris from the wicker's nooks and crannies.

2. Wash with Mild Soap Solution

  • Prepare a cleaning solution: Mix a solution of warm water and mild dish soap (about 1 tablespoon of soap per gallon of water). This gentle solution will clean without damaging the wicker or causing it to fade.
  • Clean the wicker: Dip a soft cloth, sponge, or a soft-bristled brush into the soapy water, and gently scrub the wicker. Pay attention to areas where dirt may accumulate, such as the seams or joints.
  • Rinse thoroughly: After cleaning, rinse the furniture with clean water from a hose or use a damp cloth to wipe off any soap residue. Be careful not to leave soap on the surface, as it could attract dirt later.

Q: How do I clean my cushion covers?

GENERAL OR LIGHT CLEANING:

Brush off any loose dirt. Prepare a cleaning solution of 1/4 cup mild soap, such as Woolite or Dawn dishwashing liquid, per gallon of lukewarm water. Use a sponge or a soft bristle brush to clean. Allow cleaning solution to soak into fabric. Rinse thoroughly to remove all soap residue. Allow fabric to air dry.

SPOT CLEANING:

Apply a light mist of mild soap and water using a spray bottle. Work the solution into the stain by lightly scrubbing the area with a sponge or very soft bristle brush. Rinse thoroughly to remove all soap residue. Blot excess moisture with a clean, soft towel or sponge. Wet-vacuum or blot excess water. Air dry. Repeat steps 3 and 4 until all soap residue is removed.

HAND WASHING:

Soak fabric in a solution of 1/4 cup mild soap per gallon of lukewarm water. Use a sponge or a soft bristle brush as necessary. Rinse thoroughly to remove all soap residue. Air dry.

MACHINE WASHING:

Machine wash in cold water. Depending on wash load size, use normal amounts of mild laundry detergent and add 1 cup of bleach. Allow fabric to air dry.

HEAVY CLEANING FOR STUBBORN STAINS OR MILDEW:

Sunproof fabric does not promote mildew growth, however, mildew may grow on dirt and other foreign substances that are not removed from the fabric. To clean stubborn stains:

Prepare a solution of 1 cup of bleach and 1/4 cup mild soap per gallon of water. Spray on entire area and allow to soak into the fabric for 15 minutes. Remove stain with a sponge, clean towel or very soft bristle brush. Rinse thoroughly to remove all soap residue. Allow fabric to air dry. If stain and/or mildew are severe, bleach quantities may be increased.

Ordering Information

Q: Why choose us?

Plain and simple, we have been in business for over 2 decades and have mastered the art of manufacturing the highest quality commercial outdoor furniture while providing gold star customer service. In addition we offer a leading industry warranty and competitive pricing.

Q: What are my responsibilites regarding receiving my furniture?

Please inspect each piece of furniture thoroughly for damage prior to signing the delivery receipt. Once you are completely satisfied there is no damage, then sign the delivery receipt which releases the delivery company and Babmar.com from all damage claims.

If the delivery driver does not allow you to inspect each piece, please note on the delivery receipt the following statement. “POSSIBLE CONCEALED DAMAGE. THE DELIVERY DRIVER WILL NOT ALLOW ME TO EXAMINE EACH BOX FOR INSPECTION” and then sign where required. If these terms are not followed we can not be liable for any replacements or refunds.

Our excellent packaging and shipping experience reduces the chances of damage. However, in the event of damage please save all original packaging and notify us and the shipping company immediately. Damages to items shipped must be noted on the delivery receipt and reported to us immediately. Concealed damage must be reported to us and the shipper within 5 days of arrival.

Pictures are required in the event of hidden damage. If there are partial damages or shortages, accept the good items and list damages/shortages on the delivery receipt. If the product is refused and damage is noted on the delivery receipt; we will send a replacement to correct the problem, or issue a pickup to replace the product at our discretion.

Q: Order Policy Information?

50% Deposit is required to place custom orders. The remaining 50% is due prior to shipping. All customer order lead times are approximately 8 - 12 weeks excluding holidays. The lead time begins from the date the 50% deposit has been received. Please remit 50% deposit ASAP to avoid production delays in the order. Custom orders cannot be canceled, returned or refunded once the 50% deposit has been processed. By making the 50% deposit you are agreeing to the terms and conditions of this custom order sale.

Q: How do I pay by personal check or money order?

Babmar.com accepts money orders, personal & business checks. All Checks must clear before merchandise will be shipped. If you would like to pay by check, please call us at 1-877-271-8008 to confirm the order. Payment should be mailed to: Babmar Corporation 9340 Cabot Drive, Suite D San Diego, CA 92126

Q: How can I pay for my order?

Babmar.com accepts Visa, MasterCard, American Express, personal checks, business checks, money orders and electronic bank transfers.

Q: Do you charge sales tax?

There is no sales tax collected on any order shipped outside the state of California. Babmar.com will collect the appropriate sales tax for orders shipped within the state of California. This will be added to your final total when placing your order. Tax Exempt Organizations should fax resale certificates after placing an order to 1-858-271-8222

Q: Can I purchase items individually?

Yes, you may order any item from our website individually.

Please call 1-877-271-8008 for pricing information.

Q: Can I order by phone or fax?

Our customer care representatives are available Monday-Saturday, 9:30 am to 7:30PM PST to assist you by calling 1-877-271-8008. You may also fax your order 24 hours a day by faxing us a PO 858-271-8222 or by email to info@babmar.com

Shipping And Receiving Information

Q: What should I do in the event I receive damaged furniture?

In the event that your product arrives damaged from the freight company, immediately write down any visible damage on the Delivery Receipt. Please do this prior to the carrier leaving. Our freight is insured and you have every right to file a freight claim with the carrier if they did not handle your products properly. If you see visible damage to the cartons or the product, refuse the product and have it sent back to us. It is best to document any problems with a digital camera if possible.

Please inspect each piece of furniture thoroughly for damage prior to signing the delivery receipt. Once you are completely satisfied there is no damage, then sign the delivery receipt which releases the delivery company and Babmar.com from all damage claims.

Our excellent packaging and shipping experience reduces the chances of damage. However, in the event of damage please save all original packaging and notify us and the shipping company immediately. Damages to items shipped must be noted on the delivery receipt and reported to us immediately. Concealed damage must be reported to us and the shipper within 5 days of arrival.

Pictures are required in the event of hidden damage. If there are partial damages or shortages, accept the good items and list damages/shortages on the delivery receipt. If the product is refused and damage is noted on the delivery receipt; we will send a replacement to correct the problem, or issue a pickup to replace the product at our discretion.

Q: How will you ship my order?

Your order will ship via a motor freight company directly to your desired location. The shipping prices on our website are quoted for curbside delivery only. Please make sure you have additional help while receiving your furniture. If you need an inside delivery please call 1-877-271-8008 for a quotation for this service.

Q: How long will it take for me to receive my order?

Most of our items are custom made with lead times of 8-12 weeks. However we do have "Quickship" items in stock which can arrive at your location with in 1-4 weeks.

Q: Will I be contacted prior to receiving my delivery?

Yes. The carrier will contact you 1 to 2 prior to your delivery to schedule a delivery appointment. An appointment is necessary since you will have to sign for the furniture.

Q: What is the no hassle return guarantee?

If for any reason you are not happy with your purchase after receiving your item, you may return the item(s) within 7 days of receiving your order for a refund of your costs as long as the merchandise is in fully resalable condition (no damage, no stains, no wear and tear) minus all associated shipping cost(shipping to and returning back). All returns must have its original packaging with freight prepaid and insured. All returns will be assessed the industry standard restocking fee of 15%. Returns must be made within 15 days of "Return Authorization" date. Any returns must be noted with a full description on the front of the manifest or bill of lading in order to be recognized as valid. Prior to any returns, customer must contact Babmar.com at 858-271-8008.

Q: What are your shipping rates and do you offer any discounted shipping?

Shipping rates are as shown on the website.

However, if you order more than one set we offer discounted shipping rates.

Please call 1-877-271-8008 for details

Q: What are the delivery times?

In stock items have a delivery time of 2-4 weeks. Out of stock items have a delivery time of 8-12 weeks.

Q: How can i track my order?

Once you have received your tracking number by email, you may track your shipment at our shipper's website. If you encounter any problems or have not received your tracking number, please email us at info@babmar.com or call 1-877-271-8008.

Q: Do you ship internationally?

We currently ship throughout the mainland United States. We generally do not ship to Hawaii, Alaska, or Puerto Rico. However, if it is a larger order we may be able to accommodate you by adding extra shipping charges. Please contact us directly for more information.

Most of our international customers make arrangements abroad with a US import/export agent to handle their shipment. We are happy to deliver your order directly to your requested freight forwarder's warehouse to the final destination country.


Return Policy

Q: What is your "No hassle return guarantee"?

If for any reason you are not happy with your purchase after receiving your item, you may return the item(s) within 7 days of receiving your order for a refund of your purchase (minus all shipping costs) as long as the merchandise is in fully resalable condition (no damage, no stains, no wear and tear). If the

All returns must have its original packaging with freight prepaid and insured. All returns will be assessed the industry standard 15% restocking fee. Returns must be received within 15 days of "Return Authorization" date.

Any returns must be noted with a full description on the front of the manifest or bill of lading in order to be recognized as valid. Prior to any returns, customer must contact Babmar.com at 1-877-271-8008.

Q: Cancelled Orders While In Transit

You may cancel your order while your order is in transit but will be charged all shipping cost associated with the order. This include shipping charges to you and the return shipment charge back to Babmar.

Terms and Conditions

Q: Disclaimer of Liability

To the extent permitted by law, neither Babmar nor any of its employees, related partners or their respective officers will be liable in any way for any loss, damage, cost or expense suffered or incurred by you or claims made by you because of your use of this site, unavailability of this site or in connection with any products, services or information advertised, offered or supplied through this site. Babmar maintains the exclusive right to cancel or refuse any order without limitation. Including price omission, incorrect price, typographical errors, suspicion of fraud, and delivery area restrictions.

Q: Delivery Times and Delays

"In-Stock" items usually take between 1 to 4 weeks depending on where the furniture is being delivered. "Out Of Stock" can range from 8 to 12 weeks. Please call to verify an approximate shipping time for all "Out Of Stock" items.

Occasionally, items shown to be in stock or available get pre-sold, in this case, you will be sent a email notification that your item is on backorder. You have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order.

Since all our furniture is manufactured overseas, there are occasionally factory delays as well as shipping delays. In the event there are factory delays, due to unforeseen events, you will be inform as quickly as possible of the delay. In the event of a shipping delay, usually caused by x-ray inspections, physical inspections at the port of entry or trucking delays, you will also be contacted as quickly as possible of any delay. When delays occur, you may request for a 100% refund or hold your order until the furniture arrives in our warehouse.

Q: Customer Returns

If for any reason you are not happy with your purchase after receiving your item, you may return the item(s) within 7 days of receiving your order for a refund of your purchase (minus all shipping costs) as long as the merchandise is in fully resalable condition (no damage, no stains, no wear and tear).

All returns must have its original packaging with freight prepaid and insured. All returns will be assessed the industry standard 15% restocking fee. Returns must be made within 15 days of "Return Authorization" date.

Any returns must be noted with a full description on the front of the manifest or bill of lading in order to be recognized as valid. Prior to any returns, customer must contact Babmar.com at 1-877-271-8008.

Q: Custom Orders

Custom orders are custom-made upon order and are non-cancellable, non-returnable with the exception of manufacturer defects or damages. Customers are required to pay a 50% deposit to place the order. Customers have 24 hours from the placement of a custom order to cancel. After 24 hours, the 50% deposit cannot be refunded. Lead time for all custom orders is approximately 8-12 weeks. This lead time can change at anytime due to unforeseen delays such as factory issues, shipping issues, etc. Only after of an unforeseen delay of 6 months can the customer request for a full refund of the 50% deposit.

Q: Copyright and Trademark

Babmar.com is owned and operated by the Babmar Corporation. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of the Babmar Corporation. All pictures and content are property of the Babmar Corporation or the respective content providers. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site. Any other use of this site is prohibited by law.